01
The daily question, answered once
Schedule, venue, wifi, refunds, where the recording lives — answered in the group in seconds, the same way every time.
Your agent, on Telegram
AI agents for Telegram
The member of the group that never sleeps.
Your community asks the same six questions every day. Your agent answers them in the group in seconds, moves the personal ones to a DM, nudges before deadlines, and pulls a human in when a question deserves one.
TL;DR
What you get
- The repeated questions get answered in the group, consistently, without you.
- Personal matters — tickets, payments, accounts — move to a DM automatically.
- One reminder before each deadline, in the place people actually read.
- Complaints and refunds escalate to your team with the whole thread attached.
- Setup is about 10 minutes: one @BotFather token, no server to run.
What it handles
Six outcomes, inside the group.
02
A readable group
Anything specific to one member moves into a direct chat, so details stay private and the channel stays legible.
03
Deadlines people actually hit
One reminder before applications close, plus answers to the follow-up questions it causes.
04
New members oriented on join
What this is, how it works, where to look first and who to ask — without anyone repeating it for the fortieth time.
05
Lists instead of scrollback
RSVPs, session picks, dietary notes and project links collected in DMs, stragglers chased once, handed to you as a list.
06
Escalation that arrives with context
Complaints and refunds stop the agent and reach your team with what was asked, answered and promised.
A real group thread
It answers in the room, not in a ticket queue.
Nobody leaves Telegram to open a support portal. The agent is in the group, replies to the message that asked, and takes the private part of the conversation into a DM.
Telegram · Founders Cohort 12A Telegram agent vs a scripted bot
A command menu is not an answer.
Most Telegram bots are a list of slash commands and a keyword tree. People do not ask questions in slash commands, and they stop trying after the second "sorry, I did not understand that".
| Capability | Your Telegram agent | Scripted Telegram bot |
|---|---|---|
| How people ask | In their own words, mid-conversation, with typos. | /help, then the right button in the right order. |
| Group awareness | Replies to the message that asked; stays quiet otherwise. | Broadcasts, or ignores the group entirely. |
| Memory | Remembers the member across group and DM. | Stateless: every message starts over. |
| Unscripted questions | Answers from your documents, or says it will check. | Falls through to a fallback message. |
| Escalation | Recognises the thread that needs a human and gets one. | A link to an inbox nobody watches. |
| Changing what it says | Edit the profile in plain language. | Redeploy the bot. |
Start from a complete template
Event Companion
The complete template for a community, cohort or conference on Telegram: what is on now, who is speaking, what is still open, and a nudge before the next thing starts.
What comes with it
- Schedule and venue answers from your own agenda, in the group
- Session reminders before each thing starts, once
- RSVP and preference collection in DMs, with the stragglers chased
- New-member orientation on join
- Member memory shared across the group and direct chats
- Escalation to your team for refunds, complaints and edge cases
Evidence
Why a reminder in the group works.
Published research on reminders and on AI-assisted answering. None of these studies tested Keiki — they measure the behaviour a community agent is built on.
Well-timed reminders change whether people follow through.
A review of field experiments in education finds that low-cost reminders and nudges measurably shift follow-through on deadlines and applications, while effect sizes vary by design.
Nudging in educationDamgaard & Nielsen, Economics of Education Review, 2018
AI assistance raises how much a small team can answer.
Support staff using a generative-AI assistant resolved nearly 14% more issues per hour, with the biggest gains for the least experienced.
Generative AI at WorkBrynjolfsson, Li & Raymond, NBER Working Paper 31161, 2023
Further reading
Worth reading on Telegram bots.
- Telegram Bots: An introduction for developers
What a bot account can and cannot do in groups, channels and DMs.
Telegram
- Bot features
Privacy mode, group permissions and the mechanics behind “replies when addressed”.
Telegram
- Telegram Bot API
The official HTTP API your bot token authenticates against.
Telegram
Questions
What people ask about running an agent on Telegram.
- Does it work in groups as well as DMs?
- Both, and it knows the difference. In a group it answers the message that asked and keeps replies short; anything personal — tickets, payments, accounts — it moves into a direct chat with the same member memory.
- Will it spam the group?
- No. It replies when it is addressed or when a question it can answer is asked, sends a scheduled reminder once, and stays out of conversations between humans.
- Is this a normal Telegram bot?
- It runs as a Telegram bot account, so adding it to a group takes seconds — but there are no slash commands to learn. Members write in their own words and it answers.
- Can it moderate?
- It is built to answer and route, not to police. It flags the messages that need a human — complaints, disputes, anything heated — and hands the thread to your team with the full context.
- Where do its answers come from?
- From the agenda, FAQ and documents you give it. When a question falls outside them it says it will check rather than inventing an answer, and the question lands with you.
- How long does setup take?
- Start from the Event Companion template, connect the bot, paste in your schedule, and add it to the group. Minutes, not a sprint.
Put it in the group tonight.
Request access at onkeiki.com, open the Event Companion template, paste one @BotFather token. About 10 minutes, no server.